Pissed Consumer Interviews ?

I bought a set of running boards Advertised at $328for a limited time so I ordered on 9/11/17. A few days later a box of brackets arrived at my home. I called the customer service number because I thought that the actual running boards had mistakenly been seperated from the box I received. I was told that the running boards would be delivered in the next couple of days. After waiting a week and no boards delivered, I contacted them again and was emailed that they would be delivered in 2-3 weeks! So they are out of stock . I went back on the website only to see the price is now lower than before. This is deceptive ! There is no mention that the product is back ordered, only that it is on sale "for a limited time.

Running Board Warehouse - What a Ripoff, Keep away from this business unless you like to get rip off.

Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I Ordered ROM-21309419 - 21309419 - Romik RB2 Black Running Boards for $500.50 for my 2018 jeep grand Cherokee, turns out they dont fit. Called the company and they tell me to take pictures and email them.

spoke to a guy named Sloan Lawrence. the next day i call Mr Sloan again and he sees the pics and say your right they dont look like they fit so he say he must notify the manufacturer Romik because apparently they screwed up!. 1 hour later i get a call from a guy from the manufacturer which i never dealt with tell me that if i installed them i cant get credit and they wont accept the return.

I tell him how the *** can i tell they dont fit my car if i dont try it on, he then tells me well im letting you know they wont take it back and issue the refund, i then hang up and call the guy Sloan at the running board warehouse to ask him why this guy from romik called me and said what he said, he says wow hes not supposed to do that i ask him how he got my info if i dealt with your company direct and paid you guys my money, he then says *** see what he can do. now i get an email from the running board warehouse with a return fed ex label so i can send it back to the Romik Manufacturer the people who said that they are not issuing a credit or refund, So im not an idiot i can see the screw job coming, so i tell everyone beware this company only wants your money and if all gos well with your item OK, but if you have a problem like them giving you the wrong item, get the grease ready!!!

look at the photos you can see the bolts and the ends are on my moldings where when the vehicle moves it will probably dig into the moldings and the quality is not good, so if you read this dont make the same mistake i did and i will be posting this on more sites and will make a youtube video so i hopr it was worth it ripping me off running board warehouse.

Product or Service Mentioned: Romik Nerf Bar.

Reason of review: Not as described.

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